Customer Testimonials

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Google Apr 5, 2024

They did good, my main issue was that we were there for hours. Perhaps could have handled all in a shorter time, but i love my car.

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Google Mar 16, 2024

Our family’s experience with Volvo dealership in Edinburg,Tx, was Customer Service at its finest. They did everything in their power to help us get a Great deal. Rudy, the salesman, was very knowledgeable about Volvo and took the extra time to drive us to a nearby dealership to see a vehicle as well. From their new general manager making calls on the spot to Maria, the sales manager, including us in the making of the deal, and the staff listening to all of our requests, to them taking the time to bring my kids and family food while ...

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Google Mar 15, 2024

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Google Jan 16, 2024

I had purchased a Volvo previously, but, unfortunately it turned out to be a lemon. Because I liked the vehicle so much I decided to give them another opportunity. However, the staff at the time was unpleasant to work with. I was referred by another Bert Ogden employee because there was a new manager, Maria. He assured me that I was going to receive nothing but exceptional service from her. He was not wrong! Maria was professional, attentive and kept me informed throughout the entire process. I highly recommend you pay a visit to BG Volvo and speak to Maria ...

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Google Dec 25, 2023

The team at Bert Ogden Volvo of Edinburg was very knowledgeable and helpful. They took the time to explain every detail not only about my new vehicle, but the entire buying process. I am very happy with the experience I had and will definitely go back when it’s time to trade.

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Google Dec 12, 2023

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Google Dec 3, 2023

The entire Volvo staff at Bert Ogden Volvo are amazing people! Super helpful and friendly. Maria, the Volvo manager, Cristian and Shirley, salespeople, and Johnathan in finance made it so easy and fun for us to choose the right Volvo for our family. They went out of their way to make our experience great. Wonderful people and they have a big selection of Volvo cars to choose from. That was the hardest part, trying to decide on which Volvo to take. Thank you, Maria, Cristian, Shirley, and Jonathan, for everything you did for us!

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Google Dec 2, 2023

Elba Espinoza took care of our service and she was super patient and helpful with all our questions.

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Google Nov 30, 2023

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Google Nov 30, 2023

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Google Nov 18, 2023

5 star rated dealership. Buying a vehicle can be a stressful experience for good reason, but Jeff, Mario A,, and Hector do their jobs well. The communication of product specifications and the options we had available to us was excellent. This is our second purchase at this location; we left there fully satisfied with our decision on the beautiful XC60. Thanks Jeff, Mario, and Hector.

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Google Nov 17, 2023

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Google Nov 10, 2023

My wife and I both had a fantastic experience, our salesman Rudy was just great to the point and we got the deal done and took the vehicle home with us! The whole experience after the way we were treated over the last month in Harlingen was a refreshing and got a better deal than we expected! Rudy went out of his way to take care of any problems that came up. Take it from me,you will be glad you make the trip to Bert Ogden Volvo, Mazda,Subaru in Edinburg,so happy we found them. Terry Reed

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Google Sep 30, 2023

Welcoming environment. Came in and left with what I wanted. Easy process.

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Google Jul 23, 2023

Very easy to work with and went over and beyond. I would definitely do business with them again!

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Google Jul 19, 2023

Great customer service and attention

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Google Jul 17, 2023

The best .! Quality service ,

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Google Jun 18, 2023

Best person to help us. Made while visit better than expected. Thank You Marco and Cristian

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Google Jun 7, 2023

Excellent!

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Google May 25, 2023

The are all a great team they both took good care of us Cristian and Mariano did great if any of my friends or family need a new or pre owned I'm sending them your way thank you so much for everything very happy

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Google May 24, 2023

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Google May 16, 2023

Very friendly patient showed me a different styles and brands I wanted to look at ended up choosing Volvo ! The salesman Cristian was not overly aggressive and that makes a huge impact

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Google May 5, 2023

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Google Apr 26, 2023

Excellent buying experience! From Rudy to Mariano and Hector. Very professional and courteous staff!

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Google Apr 7, 2023

Great and speedy service. Rudy was amazing and tailored the entire process to my schedule. I was in and out with my new C40 in an hour!

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Google Apr 5, 2023

What a great experience at Bert Ogden Edinburg!!! When I arrived at Bert Ogden I was greeted by Rey. What a nice young man. He was so helpful and gave me an honest assessment of what parts needed to be replaced on my car. Rey also gave me a phone number to call the warranty company. Rey was so pleasant and understood my frustration with the warranty company. After deciding to trade my car in - I was introduced to Joe. Another delightful young man. Joe showed me vehicles I was interested in purchasing. There was no pressure from Joe ...

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Google Mar 31, 2023

Great selection of XC 40s. I found the perfect one for me with the assistance of your very knowledgeable sales representatives, Rudy Rios and Mariano Mora, whom answered all my questions and were able to find me the best deal. I appreciate their hard work and dedication. Great experience, thank you Volvo!

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Google Mar 29, 2023

Felt like family. Everyone, especially Rudy, were extremely helpful. Answered all our questions and explained in detail, possible solutions. Highly recommend doing business with this car dealership. Thanks!!!

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Google Mar 16, 2023

Cody was outstanding. Entertained all our requests as we narrowed down our search for a pre owned car. Very knowledgeable and thorough. The Finance department also explained the benefits of adding the extended warranty and adjusted our contract after we had initially declined. We got more car for just a little bit more.

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Google Feb 26, 2023

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Google Feb 26, 2023

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Google Feb 5, 2023

Vanessa and the team in the service provide outstanding customer service.

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Google Jan 20, 2023

Everyone is sooooo friendly, make sure you are comfortable with your sale, time waiting and dealing with everyone in the office. There was absolutely zero pressure with the purchase transaction.

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Google Jan 14, 2023

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Google Dec 15, 2022

Received a good deal, fast service and gave me options

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Google Dec 8, 2022

Everyone involved in our shopping experience were professionals and helpful answered every question we had. Thanks

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Google Nov 30, 2022

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Google Oct 9, 2022

We are very pleased with the customer service and professionalism of the dealership. Love the Volvo and will definitely recommend

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Google Sep 29, 2022

Great experience from start to finish.

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Google Sep 18, 2022

Very simple process. Excellent communication and attention to all the details. Wonderful experience.

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Google Sep 12, 2022

Rudy was very attentive and accommodating to our schedule. A quick and easy purchase.

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Google Aug 21, 2022

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Google Aug 19, 2022

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Facebook Jun 30, 2022

I was so lucky to meet an expert account manager like Mrs. Susan She is so reliable, trustworthy, and very honest. I was so scared of investing in bitcoin because I've heard a lot about scammers but I just had to try with Mrs. Susan Wilson because I wasn't stable financially and today I have realized how interesting it is to be stable financially with the help of bitcoin who is always there for the traders and I want to thank you for your help and love you showed me when I was very poor, now you have ...

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Google Jun 28, 2022

Excellent service, our sales man was wonderful (thanks Austin Ferrero) All staff was very helpful and knowledgeable. First time buying at Volvo. Thank you very much.

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Google Jun 24, 2022

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Google Jun 15, 2022

Friendly service department and sales associate Austin Ferrero and management loved my experience in buying a volvo wirh them

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Google May 27, 2022

Had a great time at Volvo in Edinburg, the staff there was amazing. Helped us find the car we wanted and made us a good deal. Daniel was an awesome sales person, helped made the experience good and welcomed us into the Volvo family Jc & Dina Casas

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Google May 24, 2022

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Google May 18, 2022

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Google May 4, 2022

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Google Apr 17, 2022

Great place. Will definitely be buying from again.

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Google Apr 5, 2022

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Google Apr 3, 2022

After negotiations, good deal. The finance digital check out was spectacular. Getting all the documents on a USB instead of printouts, brilliant. Recommend you check them out if you are searching for a new or used vehicle.

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Google Mar 30, 2022

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Google Mar 22, 2022

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Google Feb 20, 2022

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Google Feb 16, 2022

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Google Jan 31, 2022

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Google Dec 31, 2021

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Google Dec 13, 2021

Great service quick and easy

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Google Dec 11, 2021

Limited no loaners available next time

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Google Sep 13, 2021

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Google Sep 5, 2021

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Google Jul 28, 2021

Both sales and management was quick to answer all questions and provide us with the best pricing ! And best of all this was all done over the phone ! Can’t wait to pick up my new XC40 T5!

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Google Jul 22, 2021

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Google Jul 10, 2021

Excellent service! Beautiful vehicle 🏆

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Google Jun 1, 2021

They were very helpful and knowledgeable!

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Google May 12, 2021

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Google May 6, 2021

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Google Apr 27, 2021

Rudy was a lot of help by answering our question and teaching us the features of the vehicle.

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Google Apr 21, 2021

Raul Rodriguez, the Volvo Specialist is by far the nicest and most reliable mechanic your Volvo will ever meet!

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Google Apr 7, 2021

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Google Apr 5, 2021

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Facebook Mar 29, 2021

Personalized service, great attitude

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Google Mar 28, 2021

From beginning to end, our experience was seamless. Timothy Valdez took care of us! I definitely recommend Timothy at Volvo of Edinburg and plan to stay within the Volvo family after such a positive experience.

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Facebook Mar 28, 2021

Worked with Timothy Valdez and what a wonderful experience. No haggle, no haste, just precisely what we wanted. He offered important value and discount suggestions for us. We are thankful for the Bert Ogden team.

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Google Mar 28, 2021

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Google Mar 16, 2021

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Google Jan 21, 2021

Very nice dealership, great selection of vehicles and friendly people.

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Google Dec 19, 2020

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Google Dec 5, 2020

Amazing place that puts the consumer first ......

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Google Dec 4, 2020

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Google Oct 21, 2020

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Google Oct 14, 2020

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Google Oct 13, 2020

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Google Sep 13, 2020

Staff was great; very professional, friendly, and flexible. Would definitely recommend them and encourage you to drop by and see their inventory. We purchased our Volvo XC-90 Here and couldn’t be happier. I’m not afraid of a road trip to find a good deal and most importantly, staff that treats you right. I’m glad I didn’t have to travel out of the area because these guys treated us right and went out of their way to ensure our satisfaction. Would definitely buy here again.

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Google Jul 11, 2020

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Google Jun 19, 2020

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Google Jun 17, 2020

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Google Jun 16, 2020

Overall experience at Volvo of Edinburg was excellent. Our Salesman, Tony, and GM, Job, went above and beyond to make sure we were happy with both the vehicle and the price. They were extremely transparent and efficient.

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Facebook Jun 16, 2020

We had a great experience at Volvo of Edinburg, the sales person and GM went out of their way to ensure we were happy with our purchase and deal. Everything was well taken care of and done quickly. I couldn’t have been happier with the way that we were treated.

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Google Jun 14, 2020

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Google Jun 4, 2020

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Google May 30, 2020

Thanks to Tim and Job for making this car buying experience one for the books! Tim is very knowledgeable on all Volvo products and Job will fight to get you the best deal. Wife and I are excited to be Volvo owners and will definitely be returning clients!

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Google May 28, 2020

Excellent adaptability during these unprecedented times and backed by great customer service.

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Google May 14, 2020

Best experience purchasing a new car , everything done over the phone and car was delivered to our front door !

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Google Apr 2, 2020

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DealerRater Sep 9, 2017

Ease of Service Arrangement YES! Assistance with Service Loaner YES! Quickness of Return YES! All things went smooth and easy with my service needs! I know their Volvo team, from Sales to Service is there for me to call and ask questions as they arise!

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DealerRater Aug 9, 2017

I have just recently purchased my very first Volvo and absolutely love it. The dealership and their staff made everything super smooth for me. My experience was better than I could've hoped for.

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